The following steps and video volition evidence you how add additional sensors or displays into your La Crosse View account. These steps will also need to be performed by users who did not receive Add Device notifications to automatically add together their sensors when first setting up their system, or for those who are setting upward a replacement detail. Also covered are the steps for removing devices.

How To Add Devices

  1. Access the Devices icon page by inbound the app's master carte du jour and selecting the Devices tab.

  2. Printing the ADD DEVICE or Plusicon push button at the lesser of the page.

  3. Scan or type in your new sensor or brandish'southward Device ID located on its white sticker. These will frequently be found on the dorsum, lesser, or inside near a bombardment compartment.

  4. Confirm the image and ID match your device. Run into the troubleshooting section below for assistance with this scanning/confirming process.

  5. Give the device a Name, assign information technology to a Location, and enter in your State and Postal Code information. These last two options will simply utilise to connected displays, not sensors.

  6. If y'all're adding a new display and have yet to connect it to the Net, there volition exist a following Connect WiFi screen for you to input your password and go it connected to your WiFi network. See the troubleshooting section below for additional support if needed.

How To Remove Devices

  1. Admission the Devices page past entering the app'southward main menu and selecting the Devices tab.

  2. For iOS (Apple) users, tap on the ruddy Minus button to the left of the device name, and and then Delete when it appears to the right. Android users, simply printing the device you lot wish to delete and swipe quickly to the left.

Troubleshooting

Device Non Found or Device Endemic by Another User

If you are trying to add your sensor/device to the app and you lot receive the bulletin "Cannot Add together Device" or "Device Already Registered," please confirm that you have entered the right device ID in the app past pressing and releasing the SENSOR button on your conditions station. This will rotate through the connected sensors displaying their device IDs on the station.  B'due south and eight's, 0's and o'south, upper example I's and lower example 50's tin await similar.  Exist assured, your device is not used, but the ID may have been inadvertently registered by another customer with a like Device ID.

If the device IDs displayed match what is printed on the barcodes on the devices, y'all will need to contact customer support for further help. Please fill up out the form HERE and include the below information in the Detailed Description section.

  • ix-Digit Device ID of the station (constitute on the back or side of the device)
  • 9-Digit Device ID(s) of the sensor
  • The email accost that was used to create your La Crosse View business relationship

My Brandish is Not Connecting to WiFi

Please be sure your display is searching for a WiFi connexion (flashing WiFi Icon). Printing and hold down both the + and - buttons on the display until it beeps and/or the icon begins to flash. If your display has a dedicated WiFi button on the back, use this to have the brandish search instead. For further help with this WiFi connexion process, please see our WiFi Questions page to find product specific information and instruction.

Store Add-on Devices

Protect other areas around your home with add-on sensors and displays. Many users take found these platonic for basements, freezers, swimming pools, water leak detection, nurseries, greenish houses, garages, attics and more. Head to our Improver Sensors Page to store now!

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